Frequently Asked Questions
Answers for players and commissioners. Still stuck? Use the Help ▾ menu above to reach out directly.
Getting Started
What is REDZONEPicks.app?
Is this gambling?
What does it cost to use REDZONEPicks.app?
Joining a Pool & Your Account
How do I join a pool?
Can I be in more than one pool?
I forgot my password. How do I reset it?
Why is a pool asking me for my phone number or mailing address?
Making Picks & Deadlines
How do I make my picks?
When do my picks lock?
What happens if I miss the deadline on a game?
Can other players see my picks before kickoff?
Can I change a pick after I've already submitted it?
Practice Mode & Preseason
What is Practice Mode?
Standings & Scoring
How is my pool scored?
What does “against the spread” mean?
What's the tiebreaker for?
How are season standings figured?
What happens if a game gets canceled or postponed?
The Playoffs
Does my pool keep going after Week 18?
Can my commissioner run a separate playoffs-only standings?
Point Spreads
What are point spreads for?
The spread I see looks different from another site.
For Commissioners: Pool Admin & Settings
What's the difference between Pool Admin and Pool Settings?
Can I have more than one commissioner?
A player missed the deadline - can I still enter their picks?
How do I message the whole pool?
Troubleshooting
I'm getting an error that says my tiebreaker is missing.
I'm getting an error about Key Picks.
My pick sheet doesn't show any games.
Miscellaneous
Is REDZONEPicks.app affiliated with the NFL?
Who do I contact for help?